Every month, Mondo highlights an internal employee as the Agent of Excellence. The Agent of Excellence is someone who exemplifies what it means to be an Agent of Change, lives and breathes MAP, drives innovation, and helps shape our Mondo culture. Here’s a look at what we learned by sitting down with this month’s Agent of Excellence, Christine Choo.

Over three years ago, Christine started her journey at Mondo as an Account Director for our Boston office. Despite succeeding in the AD role, Christine realized she was passionate about accounting and finance and approached our finance department, seeking a new, challenging opportunity. She then transitioned into the Billing Specialist role, where her eye for data-driven insights helped her land her current role as Business Analyst.

Check out the following Q&A to learn more about Christine, her experience, what her coworkers have to say about her, and what she values most about working at Mondo.

Christine Choo in the Boston office.

Based on your experience as both an AD and a Business Analyst, what advice would you give to new employees just joining Mondo?

Take in whatever you can because you never know what that knowledge will bring to your future. All I learned in sales, the nuances, the culture, what I learned before helped me understand both sides, instead of going into a new position blind. I would say, no matter how hard it may be, take it all in, because it’s probably educational.

Using three adjectives, how would you describe the culture at your office?

The Boston office is hardworking, positive, and team-centric.

Feedback for Christine from her coworkers: 

  • Very professional and a pleasure to work with
  • Quick & detail-oriented
  • Always sets expectations
  • Great communicator
  • Makes my job easier

After 3 years, what keeps you motivated every day at Mondo?

I love my coworkers, my team is really great, and my manager motivates me everyday. She supports the ideas I develop; nothing I have brought to the table was ever swept under the rug. It’s nice to know when you are coming into work that you and your efforts are appreciated.

What is your favorite thing about working at Mondo?

One of my favorite things about working at Mondo is my office’s dog-friendly policy. Having all the dog parents be able to bring their dogs into work really helps brighten my workdays. I love dogs.

What has Mondo been able to offer you that previous positions didn’t?

It’s funny, Mondo’s my first employer, and I’m still here, so I would say Mondo gave me a chance, and has continued to offer me new opportunities time after time.

Christine enjoying a break with one of her coworker's dogs, thanks to the office's dog-friendly policy.

It’s clear that communication has been key to Christine’s success here at Mondo. When asked what has pushed the company forward and paved the way for her personal success, Christine shared the following: “I think the best thing about Mondo is communication. Everyone in the company over-communicates, which has helped make the company better. There is always an email chain going on about everything, and with that kind of communication, I always know what’s going on. Even if it seems like I shouldn’t be involved at this time, maybe ten steps down the process I’ll be involved and know what’s happening.”

After speaking with Christine, her love for her role and the passion she brings to the table is clear. Hardworking, positive, and team-centric, words Christine used to describe her office culture actually reflect the traits she embodies every day. She not only exemplifies the mentality, culture, and grit of the Boston office but Mondo Nation as well.

“I remember how grateful Christine was to join the team and how eager she was to learn and make a positive impact,” Mondo’s CFO, Peter Kotsifas

As someone who has taken on multiple roles in different departments, Christine thrives with new opportunities and has charted her own path, which she encourages interested applicants and employees to do as well. “Mondo is very open to helping their employees grow in any vertical. This company is for anyone who started out in sales or anywhere else, and wants to try something new. Mondo is the place to go because they will never penalize you for trying out new roles and wanting to learn more.”

Congrats to Christine on being named the Agent of Excellence! It’s clearly well-deserved. Check back in next month to learn more about Mondo and the invaluable employees that make us who we are.