If your business relies on electronics to get the work done, then it may be important that you hire Desktop Support Analysts. Individuals in this role can assist with not only setting up work stations for employees, but they can also provide continuous support when the machines are malfunctioning or when they need to be programmed. Desktop Support Analysts keep the business going from a basic IT level.
A Desktop Support Analyst is an individual who is great at identifying and solving technical issues. They can do many things in the business setting with computers and can help the business stay running as smoothly as possible. They work with computer work stations and can configure, maintain, deploy, troubleshoot, and provide support for the computers. They can work with desktop computers, laptops, phones, printers, mobile devices, and much more in this area.
Desktop Support Analysts will have extensive knowledge of computers as well as knowledge of working with basic computer systems such as Microsoft Office. They will have working experience in a desktop support environment and it is not required that they have a degree in the field, although it may help.
How much are Desktop Support Analysts paid? You can learn more about the average salary by viewing our IT Salary Guide for more information.